80+ tours across 12 cities. Group, walking, bus, private and corporate tours in NYC, Paris, LA, Barcelona, San Francisco, Dallas, Rome, Boston, San Antonio, Austin, Chicago and San Diego.

> #1 Rated Tour Company in NYC (Tripadvisor)
> GetYourGuide Best LA Walking Tour
> 1st Eiffel Tower climbing tour in the world
> Best in Class Tours in NYC and Paris (GetYourGuide)
> Hosted celebrities, royalty, and pro athletes
> Certificates of Excellence 2009-2020 (Tripadvisor)

Our purpose

Travelers waste time, money or miss out when exploring a new city so we created tours with optimized itineraries and engaging guides to help make the most of their visit because we all deserve vacations we will never forget.

When you take a tour with us, we’re showing you our city the way we’d show our family when they’re in town. We’ll share the stories and secrets you won’t uncover without a local to lead the way. Discover unexpected places. Learn what the locals love. Be immersed in something completely new.

Our guides

Our tours are led by locals who know their cities inside and out.

Walk Wall Street with a trader. Tour Hollywood with an actor. Climb the Eiffel Tower with a Parisian.

Like the diverse places they represent, our guides come from different backgrounds — professional comedians, singers, directors, lawyers, investors, educators, and more. But more than anything, each one is an expert storyteller who will make the places you visit come alive.

Travel & Leisure

ExperienceFirst

ExperienceFirst's headquarters in New York, United States

The Paris office specializes in providing tourism services, including tour planning and management for visitors to the city.

Paris

The London office focuses on human resources, product development, marketing, and financial oversight.

London

This department oversees the coordination and execution of operational strategies across various functions.

Operations Management

This department focuses on providing guided tours and enhancing visitor engagement.

Visitor Experience

The Tour Guides team at ExperienceFirst is responsible for leading immersive and engaging tours across multiple cities, providing travelers with unique and memorable experiences. Each guide, a local expert with a rich background, offers insightful stories and knowledge about the city's history, culture, and hidden gems, ensuring that every tour is both educational and entertaining. They tailor their narratives to show visitors the city as they would to family, ensuring an authentic and personalized exploration.

Tour Guides

This department focuses on creating and enhancing products to meet market needs and drive expansion.

Product Development

The Marketing and Customer Interaction team at ExperienceFirst is responsible for promoting the company's diverse range of tours across 12 major cities and optimizing customer engagement. They develop and implement marketing strategies, manage digital and offline advertising campaigns, and ensure robust online presence to attract and retain customers. The team also focuses on enhancing the customer journey from booking to the completion of tours, providing exceptional customer service and personalized support to ensure a memorable travel experience.

Marketing and Customer Interaction

This department focuses on creating and maintaining engaging content while developing software solutions.

People (3)

Jobs (0)

Other teams

Visitor Experience

Tour Guides

Product Development

Marketing and Customer Interaction

Content and Development