Jagan S.

Jagan S. is a seasoned professional with extensive experience in technology and client success management. Currently serving as Principal at ExperienceIT since 2023, Jagan previously held the role of Director, Client Success - North America at Pegasystems, where responsibilities included building and managing a team of Client Success Managers to support key clients, generating approximately $120M in revenue. Prior experience includes serving as Enterprise Business Application Services Executive at CSAA Insurance Group, overseeing various IT initiatives with budgets exceeding $30M, and leading strategic transformations at Genworth Financial. Additional roles at companies such as Symantec, Brocade, JPMorgan Chase, Providian Financial, and I T Solutions highlight a comprehensive background in application delivery, project management, and technology implementation. Jagan holds a Master of Business Administration from Saint Mary's College of California and advanced degrees in Computer Science and Physics.