Monique Smith

Monique Smith holds a dual degree in Business Administration with a focus on Information Management and Computer Information Systems, alongside a Bachelor of Arts in Management with a specialization in Human Resources. Currently serving as a Senior QA Analyst at Experis since August 2024, Monique previously managed software quality assurance processes at K12 Coalition, enhancing technology department business processes. Experience includes leading quality assurance efforts for major accounts at Hathway (now Bounteous), coordinating QA projects at JCPenney, and developing quality standards at Wheeler Staffing Partners, where interdepartmental communication was emphasized. Monique's career began in HR-focused quality assurance at Aegis Therapies, demonstrating a consistent commitment to quality and process improvement throughout the professional journey.