et

eric toye

Technical Support Specialist at Experlogix

Eric Toye has a diverse work experience spanning multiple industries. eric started their career as an Apple Sales Specialist at LE MAC URBAIN in 2010. eric then became a Store Manager at Microplay Video Game Stores from February 2011 to October 2011. Eric joined EBOX High Speed Internet as a Technical Support Agent in October 2011 and eventually became a Technical Support Team Manager in November 2014. During their time at EBOX High Speed Internet, Eric played a key role in managing the company's technical support, inventory, and trouble ticket system, contributing to a significant increase in the number of clients. In May 2017, Eric transitioned to the role of Quality Control Technician and Field Technician at EBOX, responsible for testing equipment's quality and resolving customer issues through onsite visits. In October 2018, Eric joined Microsoft as an Onboarding Manager at the FastTrack Center for Office 365, where they worked closely with Canadian customers to assist and guide them in the deployment and onboarding of Office 365. Finally, Eric is currently working as a Technical Support Specialist at Xpertdoc Technologies Inc., where they provide technical support, provisions new accounts, and maintains and updates the product knowledge base.

Eric Toye pursued a Diploma of Vocational Education in Computer Support at Emica from 2006 to 2007.

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Timeline

  • Technical Support Specialist

    November, 2020 - present