Kira Dellermann is an experienced professional in customer success and account management, currently serving as the Customer Success and Onboarding Manager at Experteer since November 2011, where responsibilities include onboarding headhunters and recruiters, training, and customer retention. Prior to this role, Kira worked as an International Customer Service Representative, managing B2C customer success in both English and German. Kira's career also includes significant experience at Akamai Technologies as an Account Manager, where customer relationship management and profit/loss responsibilities were key duties, as well as roles in events and promotions at Telefónica and early career positions as a working student at SGI and TPS Labs. Kira holds a degree in Kommunikationswirtin from Bayerische Akademie für Werbung und Marketing München and has a background in technical education from Rosenheim Technical University of Applied Sciences.
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