Anass K. is currently the Directeur Général at ExpertFlow Maroc, specializing in call center operations and business process engineering. They have a strong background in IT governance, project management, and customer relationship processes. Anass has held key positions in companies such as Phone Group and CCA International, where they oversaw IT systems, implemented organizational changes, and managed significant client accounts. They obtained an engineering degree in Computer Science and have certifications in ITIL and Project Management Professional.
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