Expertflow - livechat, video, callcenter SW
Bennish Jose serves as Regional Director for India and SAARC at Expertflow GmBH, a position held since April 2020. Prior to this, Bennish was the Regional Sales Manager for EMEAR and APAC at Acqueon Technologies Inc from October 2016 to April 2020, and held the role of Business Development Manager at Wipro Limited (Cisco India Pvt Ltd) from March 2014 to October 2016, focusing on hosted collaboration solutions. Earlier experience includes participating in strategic initiatives in the Client Solutions group at CRISIL Global Research & Analytics from May 2007 to June 2013, and managing key accounts as Senior Engineer at Avaya GlobalConnect from April 2005 to May 2007. Academic qualifications include a Bachelor of Engineering in Industrial Engineering from Bangalore University and a Diploma in Digital Marketing from NIIT Imperia.
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Expertflow - livechat, video, callcenter SW
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Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..) *CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP) *Multichannel Campaigns (Digital, Social, Voice, Chat) *Customer Journeys *Reporting, Wallboard/ Dashboard Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria