Sonya Testone

Sonya Testone is a seasoned professional in the sales and customer care sectors, currently serving as a Sales Excellence Specialist at Explora Journeys since May 2025. Previously, Sonya held the position of Inside Sales Executive at Adventure World from June 2023 to May 2025. With extensive experience at MSC Cruises, Sonya worked from August 2007 to June 2023 in various roles, including Head of Contact Centre & Customer Care for Australia and New Zealand and Customer Relations Executive, where responsibilities included managing a loyalty passenger program and overseeing the customer care department. Sonya's career began at Star Cruises / NCL, where a role as Sales and Groups Coordinator was held from January 1999 to April 2007. Educational qualifications include training from TAFE NSW.