Wanda Ferrand

Wanda Ferrand currently serves as the Experience Centre Lead - APAC at Explora Journeys since July 2022. Prior to this role, Wanda held the position of Operations Manager for Australia & New Zealand at Crystal Cruises from November 2016 to February 2022. At American Express, from July 2008 to November 2016, Wanda functioned as the Customer Relations Manager for Australia & New Zealand, focusing on resolving issues for Centurion and Platinum customers. Earlier in her career, Wanda was a Travel Consultant and Leader at Merit Travel Group from 1994 to 1997, overseeing the cruise division. Wanda Ferrand holds a Diploma of Management and Leadership from the Sydney Institute of Technology TAFE and a Travel and Tourism Certificate from Grant MacEwen Community College.