Melanie Major

Melanie Major is an experienced account services professional with a strong background in client relationship management and customer service. Currently serving as an Account Services Representative at Explore Information Services since August 2021, Melanie previously held the position of Client Service Representative at Netchex, where outstanding service was delivered to hundreds of clients with a quality score of 4.8 out of 5. Earlier experience includes managing relationships with 60 clients at NAVEX Global, contributing $2 million in annual revenue, and providing logistical support to over 3,000 AT&T stores at Archway Marketing Services. Melanie holds a Bachelor of Science in Organizational Leadership from Mercer University and an Associate of Arts in Psychology from Georgia State University.