Exponential-e Ltd.
Matthew Gomes is an experienced Client Service Delivery Manager at Exponential-e since April 2021, with a strong background in customer success and service management acquired through various roles at Rackspace, Adapt, and Sungard Availability Services UK. Key skills include managing high-value client accounts, enhancing customer satisfaction, identifying growth opportunities, and conducting service and business reviews. Matthew also has a solid foundation in project management and has developed incident management tools to improve support efficiency. Educational qualifications include a BSc (Hons) in Computer Studies from the University of Surrey - Nescot and A Levels in Business, Computer Science, and Accounting from Kingston College.