Millan Shah is currently a Manager at Exponential-e, a position held since 2017. They also serve as a Service Desk Manager at INPS, a role they have maintained since 2015. Previously, Millan held similar management positions at INPS from 2003 to 2015 and at Acuutech from 2015 to 2017. Millan has extensive experience in incident management, team training, and ensuring compliance with SLAs and KPIs.
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