Richard Isbitt

Richard Isbitt has a diverse work experience spanning over two decades. Starting in 2000 at SThree plc, they held various roles including Payroll Administrator, Billing Administrator, Senior Billing Analyst, Billing Supervisor, Project Assistant, Contract Coordinator, Group Billings Manager, System Analyst, and Group Billings & Client Master Data Manager. During their tenure at SThree plc, Richard managed teams, implemented KPIs, facilitated system process improvements, and oversaw the transition into a standalone Billing Team. In 2018, they joined Exponential-e as the Billing Manager and later transitioned to the role of Billing & Service Desk Manager before being promoted to their current role as the Head of Finance Operations. At Exponential-e, Richard led teams responsible for debt collection, cash allocation, invoice processing, and customer query resolution. Richard achieved significant successes, including a 50% increase in cash collections and a reduction in debtor days, and implemented a new Direct Debit platform. Richard's work history demonstrates their expertise in finance operations, team management, process improvement, and delivering exceptional service to internal and external stakeholders.

Richard Isbitt attended Ravensbourne University London from 1990 to 1996, where they completed their 9 GCSEs. Richard then continued their education at Ravensbourne University London from 1996 to 1998, earning their A Levels in Geography, Computer Studies, and Biology.