Extensya offers contact management solutions and business process outsourcing services.

Business Development

Enterprise Software

Outsourcing

Extensya

Kiran Pillai

Ghazaleh Sulaiman

Mohammad Ahmad

Abdullah Faqeeh

Tariq Babaa

Rahaf Alkhdour

Mai Alqudah

Doha Ibnian

Alia Ramadan

The Customer Service Team at Extensya is dedicated to providing exceptional support to clients by handling inquiries, resolving issues, and ensuring satisfaction with contact management solutions and business process outsourcing services. Comprised of skilled representatives and specialists, the team focuses on delivering prompt and effective communication, fostering long-term customer relationships, and enhancing the overall client experience.

Customer Service Team

The Operations and Systems Support Team at Extensya is responsible for ensuring efficient functioning and maintenance of contact management solutions and business processes. They oversee system development, provide operational support, and manage network systems to optimize performance, enhance user experience, and troubleshoot any issues that arise, all while collaborating with various stakeholders to drive continuous improvement in service delivery.

Operations and Systems Support Team

The Quality Assurance and Training team at Extensya is responsible for ensuring the delivery of high-quality contact management and outsourcing services. They develop and implement training programs for employees, conduct quality assessments, and provide feedback to enhance performance, ultimately ensuring that client expectations are consistently met or exceeded.

Quality Assurance and Training

The Human Resources team at Extensya is responsible for managing the recruitment, onboarding, and development of talent within the organization. They focus on fostering a supportive work environment through effective training programs and employee engagement initiatives, while ensuring compliance with HR policies and practices to enhance overall workforce performance.

Human Resources

The Business Development team at Extensya focuses on identifying and cultivating new business opportunities, establishing strategic partnerships, and expanding the company's client base. They collaborate closely with clients to tailor solutions that meet their contact management and outsourcing needs, while the Bid Management Specialist ensures competitive proposals are developed to secure new contracts. Together, the team drives growth and enhances client relationships within the industry.

Extensya

Org chart

Teams

Customer Service Team

Operations and Systems Support Team

Quality Assurance and Training

Human Resources

Business Development

Offices

Extensya

Org chart

Teams

Customer Service Team

Operations and Systems Support Team

Quality Assurance and Training

Human Resources

Business Development

Offices

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