Mohamed Shaddad is a CX Apps & Automation Manager at eXtra, where they lead initiatives for Oracle Siebel, .Net, Zoho Creator, and Oracle Apex applications to enhance customer experiences. With a certification as an Oracle Certified Expert and extensive experience from previous roles, they have played a pivotal role in advancing the company's CX capabilities through strategic automation and application management. Prior to eXtra, Mohamed served as a Senior Development Team Leader at egabi Solutions, where they directed substantial projects for banking applications. They earned a Bachelor's Degree in Commerce & Business Administration from Helwan University Cairo.
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