Risa S. is currently a CX Manager at Extra Space Storage, where they focus on analyzing and improving the customer rental journey to ensure an exceptional experience. With over 15 years in Learning and Development, Risa has empowered new hires and leaders at Verizon Wireless and other organizations with essential skills in sales and customer service. They are passionate about career development and proud to have been part of award-winning teams that enhance employee experiences to ultimately drive customer satisfaction. Risa is pursuing a Bachelor of Arts in Broadcasting at the University of La Verne.
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