Serena Hicks, M.A., possesses a strong background in learning and performance with experience as a Senior Learning & Performance Specialist at Yes& and a Learning and Performance Specialist at ASNY Company LLC. Currently serving as a Division Learning Manager at Extra Space Storage since September 2024, Serena previously held the role of Instructor at the University of Nevada-Las Vegas and contributed as a Graduate Teaching Assistant during the educational journey. Early career experience includes a position as a Hostess at Green Valley Ranch Resort Spa & Casino. Serena earned a Master of Arts in Communication from the University of Nevada-Las Vegas, supplementing a Bachelor's degree in Communication Studies from the same institution.
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