Gareth Mitchell is an experienced EMEA Escalation Support Engineer at Extreme Networks, with over 23 years of continuous service, having transitioned from Enterasys Networks (formerly Cabletron Systems). Specializing in escalation support for 802 protocols, Gareth previously served as an EMEA T3 Product Support Engineer at Enterasys, where responsibilities included diagnosing customer issues, coordinating with engineering for solutions, and ensuring effective deployment and ongoing support. Earlier experience includes roles as a Product Support engineer at Cabletron Systems, a Support Engineer specializing in Novell and Unix at Vistec Computer Services, and a Field Engineer at Lynx Technology, along with foundational engineering experience at ITC (UK) Ltd. Education was completed at Horsforth School between 1979 and 1984.
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