Andrea Mau is a transformation and operations leader with over 22 years of experience in driving strategic change, operational excellence, and automation across the global hospitality industry. Currently at EY, Andrea manages complex offshoring initiatives and leads operational efficiency projects across 21 countries. Previously, Andrea held various roles in major hospitality organizations, focusing on customer satisfaction improvements, sustainability initiatives, and quality management. Andrea earned a Bachelor of Science in Business Administration from ZHAW School of Management and Law, specializing in General Management.
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