Aravind K is a Director of Service Management at EY, with over 18 years of experience in ITIL consulting, service management, and program management. They possess a strong background in building customer-centric technical support contact centers and have led various global initiatives to improve service excellence and process standardization. Previously, Aravind held leadership roles at HP and DXC Technology, focusing on service delivery excellence and quality management. They are currently responsible for managing incident, change, configuration, and service level management processes at EY Technology. Aravind is pursuing a Bachelor of Engineering degree in Instrumentation Technology at RV College of Engineering.
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