Daniel Klava is a Senior Manager at EY, specializing in Customer Experience projects focused on SAP applications for Digital Transformation. With extensive experience in e-commerce and CRM, Daniel has contributed to the implementation of B2B and B2C channels and the development of customer journey interfaces. Previously, Daniel held roles at IBM, Innovative, S4R Tecnologia, Partners Digital, and Accelera Technologies, gaining expertise in various technologies and project management. Daniel holds a Bachelor's degree in Computer Science from Centro Universitário SENAC and is currently completing an MBA in IT Management at FIA Business School.
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