Greg Steinbach is a ServiceNow Solutions Architect with over 10 years of experience in managing and optimizing the ServiceNow platform at Fortune 50 companies. They have led initiatives in GenAI, integrations, and platform governance, resulting in significant improvements in efficiency and user experience. Currently, at EY, they drive growth and innovation while having achieved a 37% reduction in time to resolve incidents with vendors. Greg's previous roles include Chief System Architect at Visa and founding member of a ServiceNow platform steering committee that expanded user engagement from 6,000 to 35,000. They hold a Bachelor's degree in Aerospace Engineering from Auburn University.
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