Heather Dicks is currently the People Consulting Managing Director at EY, overseeing change management and learning for a strategic technology implementation across multiple service lines. With deep experience in organizational transformation, they have consistently built and led cross-functional teams exceeding 600 members, earning high employee engagement scores. Previously, Dicks has held various leadership roles at EY, including Global Accounts and Industries Knowledge Lead, where they managed global knowledge strategy and communities of practice. They have also strategically relocated to build Workforce Advisory capabilities and successfully led numerous large-scale change management initiatives in various sectors. Dicks is pursuing a Master of Arts in Literature at Central Michigan University and holds a Bachelor of Arts in English from the University of Indianapolis.
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