Ilaria Guida

Ilaria Guida possesses extensive experience in customer care and administrative roles, with a focus on team coordination and process management. Ilaria worked as a Customer Care Manager and Team Leader at AlternatYva from December 2013 to July 2016, demonstrating skills in group management, conflict resolution, and internal process structuring. Additional experience includes serving as a Segretaria at Galaxy srl, an Executive Assistant at EY, and an Associate Workplace Supervisor at EY, where Ilaria managed schedules, logistics, and guest reception. Ilaria also held a position as operatore recupero crediti at ECR Italia and as Team Leader at acom s.r.l. Ilaria holds a degree in Paghe e Contributi from gruppo mcs, achieved with top marks in 2019.