Jim Russo possesses extensive experience in digital transformation and business development within the technology sector. As a ServiceNow Client Executive at EY, Jim is responsible for cultivating client relationships and driving service initiatives. Prior to this role, Jim served as Vice President of Digital Transformation-ServiceNow at Genpact and held the position of Account Executive - Go To Market Leader / ServiceNow RCGTH Verticals at Cognizant, showcasing a focus on market strategy and growth. Additionally, Jim's experience includes leadership roles at Ness Digital Engineering and Capgemini, where responsibilities encompassed business development and go-to-market strategies across North America.