Joe Purnell is a Denver-based Solution Architect specializing in solution design and delivery. Currently, they serve as the Chief of Staff and Product Owner for EY's contact center solution, Customer Experience Accelerator (CXA), having joined the firm in 2018 through the acquisition of Sonoma Partners. Recognized by Microsoft as a FastTrack Recognized Solution Architect for three consecutive years, Joe has extensive experience in implementing Dynamics 365CE across various industries since 2012. They hold all available certifications in Microsoft Dynamics 365CE & Power Platform and excel in documenting business requirements and providing design architecture recommendations. Outside of work, Joe enjoys SCUBA diving, skiing, camping, live music, and exploring IoT devices and electronics.
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