Kate H.

Kate H. is a retail specialist with extensive knowledge in customer experience, CRM, loyalty, and e-commerce. They have previously held positions with notable brands including Karen Millen, SpaceNK, and Mothercare, where they developed and managed strategies that enhanced customer engagement and loyalty. Currently, Kate works as a Director for EY in Retail & Consumer, partnering with clients to drive customer experience and growth acceleration. Kate also pursued a BA in Fashion Management from the University of the Arts London and continues their education with a Diploma in Professional Studies at Chelsea College of Art & Design.