Leon Blackman is a Director in Technology Consulting at EY, specializing in ServiceNow solutions with expertise in CMDB and CSDM compliance. With over ten years of extensive experience in IT Service Management, they have successfully led numerous projects aimed at improving Configuration and Asset Management, particularly within the Australian Defence Force. Previously, they served as a Principal Consultant at Enable, contributing to various ServiceNow implementations and managing a team of CASE leads. Leon has also held significant roles with Deloitte Australia, Alcatel-Lucent, and WorkSafe Victoria, focusing on data analysis, ITIL processes, and configuration management across diverse sectors. They hold ITIL v3 & v4 practitioner certifications and have been involved in numerous maturity assessments and IT transformation initiatives.
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