Manu Saez is a PMP certified professional and service management expert with a successful track record in leading business transformation projects across various sectors. Currently serving as a Senior Manager for ServiceNow Delivery at EY, Manu oversees project delivery and ensures alignment with industry standards while driving automation and continuous improvement. Previous roles include Head of Service Enablement at Merck Group and Sr. Quality Assurance Lead at DTSI, where they implemented process improvements and quality management strategies. Manu has also contributed to the education sector as a Computer and English teacher, honing skills in training and development.
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