Marcela Bolaños is a People Consultant Manager at EY, where they are aligned with the People Advisory Services practice. With over four years of combined experience in change management, organizational design, and digital transformation, Marcela has led significant projects, including HR transformations for healthcare establishments in Costa Rica. They previously served as an Assistant Manager at the Ministry of Economy, Industry, and Commerce of Costa Rica, and began their career as a Customer Service Representative at Amazon. Marcela holds a Bachelor of Business Administration from Universidad de Costa Rica and has additional education from Universidad Carlos III de Madrid.
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