Meghan Magee is a ServiceNow Service Management Consultant with over 20 years of experience in IT Service Management, IT Business Management, HR Service Delivery, and Customer Service Management. With a Bachelor of Science in Computer Science from Eastern Connecticut State University, Meghan began their career as an Assistant Lab Manager before moving on to various roles in service delivery and consulting at companies like Capgemini and EY. Currently serving as a Technology and Consulting Manager, Meghan excels in designing and implementing effective ITIL practices and configurations. Their leadership skills were notably demonstrated when they expanded their team from 5 to 18 while maintaining an active consulting role on billable projects.
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