Melody Ramos is a Senior Manager at EY, specializing in CRM transformations with MS Dynamics 365. They have over twelve years of experience in the IT industry, focusing on Software Quality Assurance, Project Management, and Hypercare Management across various sectors including telecommunications and utilities. They previously served as a Test Manager at Capgemini and Yondu, leading teams on significant projects such as CRM system transformations and online implementations. Melody holds a Bachelor of Science degree in Computer Engineering from Rizal Technological University, obtained in 2011.
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