Nagraj Bhat is an accomplished professional with extensive experience in the fields of customer service, process excellence, and quality assurance. Notable roles include serving as a Customer Service Associate at [24]7.ai, progressing through various supervisory and managerial positions at C3i Healthcare Connections, and C3i Solutions, before advancing to Process Excellence Manager at Virtusa. Currently, Nagraj holds the position of Assistant Director in Delivery Excellence and Service Excellence at EY. Nagraj is adept in promoting Lean management, Six Sigma practices, and automation, while also specializing in analytics and program management. Educational qualifications include an Associate's degree in Electronics and Telecommunication from the Institution of Electronics and Telecommunication Engineers, along with certifications in management consulting.
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