Neil Gardner

Neil Gardner is a results-focused leader and Management Consultant at EY, specializing in Customer Experience, Business Planning, and Digital Transformation. With 20 years of experience in the Communication, Media, and Technology industries, they have effectively influenced C-Level executives and led significant change through data-driven decision-making. Neil's previous roles include positions at Comcast, where they oversaw the billing experience for 30 million customers and simplified operational models to enhance customer satisfaction. They began their career as a Business Analyst at BT and Accenture UK, where they contributed to major projects that improved customer experiences and operational efficiencies. Neil holds a BSc in Computer Science, Business, and Finance from Aston University.