Nusrat Arshad is a director at EY, specializing in business transformation within the Retail and Consumer Products sectors. With over 18 years of experience in the UK retail industry, Nusrat has held various leadership roles at Marks and Spencer and John Lewis, focusing on improving operational efficiency and coaching store managers to achieve key performance indicators. Prior to EY, Nusrat served as a board director for a multi-academy educational trust and is passionate about diversity, equity, and inclusion. Nusrat holds a Bachelor of Science in Chemistry from The University of Manchester and is pursuing a Diploma in Direct Marketing.
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