Prashant Kumar Shettigar is an IT professional with over 21 years of experience in various roles, including Customer Engineer, IT Operations, ISO 20K Auditor, and ITSM Process Consultant. They are currently an Assistant Director at EY, where they focus on service delivery excellence and ITSM. Previously, Prashant contributed to organizations like Zensar Technologies and Accenture, specializing in ITIL processes and ISO 20000 compliance. Their expertise lies in managing IT services and driving continuous improvement initiatives.
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