Rahul Joshi is a Senior Manager at EY, with significant experience in managing large-scale digital transformation projects within the insurance sector since August 2016. Key achievements include overseeing a £6M implementation project that delivered a new Digital Customer Experience, and leading transformations to enhance self-service portals, resulting in substantial operational cost reductions. Previous roles include Project Manager and Scrum Master, where Rahul coordinated cross-functional teams in implementing comprehensive claims solutions and consulting on digital strategy with senior executives. Prior to EY, Rahul held various positions at Accenture, starting as a Software Engineer, and has a Bachelor's degree in Information Technology from the University of Rajasthan.