Shafi Pathan is currently a Senior Technology Consultant at EY, where they focus on enhancing IT infrastructure resilience for businesses across North America. They have previously served as a Service Delivery Manager at both 11:11 Systems and Sungard Availability Services, excelling in client advocacy and operational risk management. Shafi began their career in engineering with a Bachelor’s degree in Mechanical Engineering and has developed a strong expertise in service management and client satisfaction throughout their diverse roles in the IT industry.
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