Shane Finch is an accomplished Enterprise Architect and ServiceNow Certified Master Architect with a strong background in service management and technical consulting. They held various roles, including Technical Specialist at Lloyds Bank, where they enhanced Service Manager applications, and Managed Consultant at Engage ESM Limited. Shane also served as Product and Platform Assurance Lead at whyaye! and has been instrumental in significant IT redevelopment programs. Currently, Shane is an Enterprise Architect at EY and has recently achieved Implementation Specialist Certification from ServiceNow.
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