Sharan S is an accomplished IT Service Management professional with over eight years of experience, currently serving as a Quality Management Manager at EY. They focus on incident management, monitoring systems, and cross-functional collaboration to ensure effective communication and swift incident resolution. Sharan has previously held roles at Capgemini, NTT DATA, and Accenture, where they excelled in incident, change, and problem management. They are also pursuing an Executive MBA in Product Management and have a background in psychology and journalism. In addition to their professional pursuits, Sharan is a passionate percussionist.
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