• EY

Shishil PM

Global Outage Manager

Shishil PM is a results-oriented Supervising Associate and Major Incident Manager with 15 years of experience in Service Management across various sectors, including technology services, financial services, and banking. They have a proven track record of supporting high-profile global clients and excel in coordinating cross-functional technical and business teams in high-pressure environments. Shishil is known for their ability to drive resolution and minimize impact while maintaining strong relationships with stakeholders. They hold an ITIL V3 Foundation certification and have worked with notable companies, including IBM, EY, and Kyndryl. Shishil completed a Diploma in Computer Engineering from NTTF and graduated from Kendriya Vidyalaya.

Location

Kochi, India

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