Sridhar J

Sridhar J is currently an Assistant Director and IT Service Management Consultant at EY Global Services, where they play a pivotal role in the Service Management Lifecycle, focusing on delivering solutions and driving continual improvement. Prior to this position, they gained extensive experience in various roles such as Critical Incident Process Manager at Alstom and Principal Systems Engineer at Tesco, where they managed incident processes and provided systems support. Sridhar started their career as a Sr. Customer Associate at ICICI OneSource, ensuring timely responses to customer queries. They hold a Bachelor’s degree in Computer Applications from Bangalore University.