Tammy Larson possesses extensive experience in customer support and operations management across multiple organizations. Notably, as Vice President of Customer Support & Operations at Dedicated Micros, Tammy managed diverse departments, facilitated the implementation of a CRM system, and significantly improved operational efficiency. In the role of Vice President at Avectra, Inc., Tammy oversaw technical support and corporate IT, driving enhancements in call center training and customer service. Previous experience as Director of Service Center & Fulfillment at ASCD involved directing inbound customer service operations and achieving substantial increases in customer satisfaction and online transactions. At EY, Tammy excelled in various management roles, overseeing office operations and administrative support for multiple locations while implementing innovative training programs. Additionally, as Vice President of Internal Support Operations at MicroTech, Tammy enhanced asset management processes and contributed to corporate strategic initiatives.
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