Tim Ashlock

Tim Ashlock is a seasoned leader with over 25 years of experience in financial services, specializing in digital transformation, risk management, and customer experience. Currently serving as the Global Operating Leader for Genpact, they focus on enhancing customer experiences in the banking and capital markets sectors. Tim previously held senior executive positions at USAA and Citibank, where they led significant operational transformations and built high-performing teams. They hold an MBA and a Master of Jurisprudence in Risk Management Law and are committed to creating exceptional end-to-end customer experiences.