Iris W. is an experienced customer service professional currently serving as a Customer Service Specialist at Eyeconic since October 2022. Previously, Iris held positions including Customer Service Representative at VSP Global and Marketplace and Fulfillment Support Specialist at Castlight Health, where responsibilities included managing a Salesforce database, improving operational efficiencies, and training new team members. In earlier roles, Iris contributed as a Customer Care Coordinator at Air General Inc., reconciling invoices and ensuring compliance with operational regulations, and as an Executive Assistant for Communications Workers of America local 1106, providing administrative support to senior executives. Iris holds an Associate of Arts and Sciences degree in Business Administration and Management from ASA College.
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