Eric Nimtz

Eric Nimtz is a seasoned Customer Success Executive with over 20 years of experience in building and scaling high-performing, customer-focused teams across technology, K-12 education, and retail sectors. Currently serving as the Vice President of Customer Success at Eyefinity, Eric has a strong track record in SaaS customer lifecycle management, consistently exceeding goals in customer satisfaction, renewals, product adoption, and revenue growth. Eric has held prominent roles, including Director of Global Customer Success at Satmetrix and leadership positions at BirdEye and Cisco, where they achieved notable customer retention and upsell revenue successes. Eric's educational background includes a Bachelor of Science in Business Administration from Colorado State University.