William A. has a diverse work experience. From 2015 to present, they have been employed at EZ Texting as a Site Reliability Engineer - Team Lead / Manager, with duties including leading and supervising a team of between 5-10 site reliability engineers, representing the team to senior leadership, and developing and executing a roadmap based on the strategic direction set by senior leadership. William has also served as a System Engineer / System Architect, with duties including deploying, configuring, and maintaining the bare metal and cloud infrastructure that supports EZ Texting's platforms, diagnosing, resolving, and performing root-cause analysis on system outages, and developing and maintaining EZ Texting's Ansible and Terraform codebases.
Prior to their current role, William A. worked at the University of California, Irvine as a Student Linux System Administrator from 2013 to 2015. William's duties included assisting with the maintenance and upkeep of about 350 Linux servers managed by the Donald Bren school of Information and Computer Science, creating and maintaining pages on the support team's wiki, and advising and assisting faculty, research groups, and students with system-related matters.
From 2013 to 2010, they were an Independent Contractor at CamGuard Systems, Inc. and Support Manager/Systems Engineer and Lead Network Technician at Conduit Networks Inc. William also served as a Volunteer at Mt. San Jacinto College from 2008 to 2003 and as an Intern from 2003 to 2008.
William A. began their educational journey in 2009 when they attended Mt. San Jacinto College and obtained an Associate of Science (AS) in both Computer Information Systems and Business Administration. William then continued their studies at UC Irvine, where they earned a Bachelor of Science (BS) in Business Information Management in 2015.
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