William C. currently serves as an Enterprise Account Engineer, Premium Plus at F5 Networks, where expertise in customer business strategies and technical issues enhances client support. William’s career at F5 Networks began in 2012 as a Senior Technical Support Engineer (Team Lead), resolving complex load balancing challenges for major global customers. Previous experience includes a Senior Technical Support Engineer role at Sonus, providing Tier 3 support for VOIP systems, and Technical Support Engineer IV at Polycom, where thousands of videoconferencing issues were managed effectively. Early career roles include Technology Coordinator at the Academy of Notre Dame, administering a network for a large educational institution, and Systems Technician Signal Support in the U.S. Army National Guard, focusing on telecommunications systems. William holds an Associate's degree in Business Administration from Middlesex Community College.
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