Elisa Monetti is an experienced professional with 18 years in customer service and support. Currently serving as the Head of Customer Service and Sales Support at FAAC Technologies, Elisa manages a large team and collaborates with various departments to enhance processes and service delivery. Previously, Elisa held roles such as Customer Service Manager and Order-to-Cash Specialist, streamlining operations and leading teams dedicated to optimizing customer relations. Elisa earned a Laurea breve in Scienze Umanistiche from Alma Mater Studiorum - Università di Bologna in 2007.
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