Richard Dunfee is an experienced professional in CRM technologies and marketing operations, currently serving as the Director of CRM Technologies and Operations at Fabletics since January 2022. In this role, Richard oversees the production and operations of multi-channel marketing strategies, including email, push, and SMS campaigns, while collaborating with stakeholders to implement business strategies. Prior to Fabletics, Richard held the position of Sr. Email Production Manager at Scale Media, focusing on coding responsive emails and optimizing production processes. Richard's experience also includes serving as the Sr. CRM Technical Strategist at JustFab, where responsibilities included leading technical strategy for email and personalized marketing channels, and managing the implementation of new CRM technologies. Earlier in Richard's career, a role as a Customer Support Advocate at Hulu involved maintaining and enhancing internal training materials while addressing HTML/CSS issues on the training site.
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